| We Offer
Unexcelled Services Not Obtainable from Any Other Carrier: |
|
WebTrakTM
- Instantaneous customer reporting. Providing a 'real time' view of
your freight status from our Dispatch Command Center: |
| |
...
In-truck GPS and digital status messaging current to 15 minutes |
| |
...
CustomerizedTM
status messages |
| Insta-DocTM
- Freight documentation retrieval over the Internet 24x7 |
| Freight
document retrieval for the last five years of shipments |
|
Customer-Carrier CustomerizedTM
electronic interfaces |
| 100
percent paperless processes |
| Most
highly qualified and best supported dispatchers |
| Driver
retention and competence among highest in industry |
|
CustomerizedTM
customer service |
| Shipment
status current to fifteen minutes |
| Status
events completely CustomerizableTM |
|
Consistent on-time performance for high volume accounts in area |
| |
... 99
to 100 percent for national accounts for the past five years
(Toyota, Compaq, Sears, Big Lots, K-Mart) |
| Bid
Rates Give Access to The Largest Pool of Domestic Intermodal Power
in The Area |
| Over 90
digitally connected tractors operating daily |
| Drivers
consistently available to handle customer emergencies |
|
CustomerizedTM Services: |
| |
...
Electronic data exchange completely customizable |
| |
...
Customer service representatives dedicated to individual accounts |
| |
...
Status events completely customizable |
| |
...
Status reporting completely customizable |
| |
...
Electronic reports deliverable in any format and at any frequency |
| |
...
Personalized WebTrakTM
access |
| |
...
Personalized Insta-DocTM
access |
| |
...
After-hours management resources always available |
| Insta-DocTM |
| |
... All
transportation documents scanned and Internet available within 48
hours of service completion |
| |
...
Retained and available for five years from service completion |
|
WebTrakTM |
| |
...
Real-time Internet-secured access to your shipment status,
including: |
| |
|
-- Driver location,
speed and status |
| |
|
-- Dispatch movement
notes containing all shipment actions |
| |
...
Viewable by unit number, customer order, bill of lading, shipper and
receiver |
In short, Rail Delivery Services assures the accurate, proactive and timely status
of freight communications, performs pick-up and delivery on time and provides
complete and current information on work-in-progress - seven days, 24 hours a day, in
multiple formats.
It's easy to see that Rail Delivery Services offers many valuable,
efficiency-based services not offered by other carriers, while making electronic
access available to you 24/7 and CustomerizingTM all services to your needs.
